WE TRANSCRIBE

it’s that simple

Accurate. Timely. Guaranteed.

About

Welcome to New Orleans Transcription,
A local transcription company with global reach.

We specialize in transcription solutions for individuals, law firms, medical practices, businesses, and governments worldwide. Whether it’s for a one-time project or ongoing partnership, we can do it all.

New Orleans Transcription proudly staffs with an entirely US-based team with the best in the industry — our transcriptionists have an average of 17 years of experience. Combined with razor-sharp quality assurance and 24/7 client support, we cut through the noise and pain points of other transcription companies.

It all starts with a conversation. See what New Orleans Transcription can do for you.

 

Why Us?

100% US Based Transcriptionists

Unlike competitors, we do not outsource transcription work, resulting in fewer errors, and a more seamless client experience.

24/7 Customer Service

From routine projects to urgent STAT requests, we have your back every step of the way.

Customized Solutions

From one time projects and sole practitioners to entire offices, we can scale our solutions to meet your needs.

Trusted By

Services

We can do anything.
Well, almost anything…

TRANSCRIPTION

A to Z, we do it all…

From podcasts to interviews and even church sermons — if you record it, we can transcribe it. Accurately. Click here to see the various industry sectors we support.

Zero overseas outsourcing.

While we love to travel, we keep our transcription local with 100% domestic transcriptionists, each with an average of 17 years experience across all specialties.

Guaranteed Top Quality

With our triple pass inspection, say goodbye to errors, blanks, and erroneous content.

Speedy Delivery

Documents are turned around as quickly as possible, typically within 24-48 hours, but this can be accelerated if needed.

Competitive, Upfront Pricing

Transparent pricing so you know the cost before purchasing.

Industry Leading Customer Service

US-based service team available 24/7. Something wrong? We will make it right. Your satisfaction is our number one priority.

MEDICAL TRANSCRIPTION

i

Take the Doc out of Documentation

With our Remote Scribe technology, we can securely transcribe patient encounters and manage data within your EHR in real time…so you can spend more time actually practicing medicine. (Or an extra round of golf….we won’t tell.)
h

EHR Compatible

With our proprietary integration techniques, we seamlessly connect to your EHR so notes are mapped directly into your EHR’s discrete fields. Documentation has never been so easy.
f

100% Customizable

We realize no two medical practices are the same. From telemedicine to house calls, we tailor our solutions to support your unique needs and workflow. Take care of your patients, we’ll take care of the rest.
~

Enterprise-Grade Security

Data security is the foundation of all we do. Our technology is 100% HIPAA-compliant, including end-to-end encryption (using AES-256 technology), multi-factor authentication and de-identified patient data.
Z

Risk-Free Trial

As the industry pioneer in virtual scribe transcription, we have your back — try us risk free for 30 days.
FREE GUIDE FOR MEDICAL PROVIDERS: NAVIGATING DOCUMENTATION SOLUTIONS

TESTIMONIALS

Happy clients.

“The turnaround time is phenomenal. The staff are friendly, courteous, and are quick to respond to any issues you may have. I highly, highly recommend this company for any of your transcription needs.”

Cindy W.
Medical Secretary
Berkshire Orthopedic Associates

★★★★★

“They have excellent customer service! I highly recommend them! We have been using their service since 2005!! I would give them a five star review for impeccable service.”

Suzanne B.
Office Manger
Physicians Medical Rehabilitation Associates

★★★★★

“We have been working with Princeton Transcription* for a few years. Princeton is our first choice for all of our transcription needs. Their quality of work and quick turnaround time is perfect for our needs. We are very happy working with Princeton!”

Marisa K.
Project Logistics Manager
Human Factors MD
*Princeton Transcription (PTI) is our parent company.

★★★★★

“Coordinated Medical Network has been doing business with PTI* for 15 years. We have always been very pleased with their services. They always go the extra mile for us and are very pleasant to work with.”

Coordinated Medical Network
*Princeton Transcription (PTI) is our parent company.

★★★★★

“Princeton Transcription, Inc.* is a solid transcription service that delivers accurate results with an excellent price. Turnaround times are superfast and the account managers are incredibly professional. Highly recommended!”

Heather H.
Office Manager
Donald R. Counts, M.D.
*Princeton Transcription (PTI) is our parent company.

★★★★★

“As a customer of Princeton* well over 12 years I can tell you for sure there isn’t anyone out there better. I have been in the medical field for 35 years and have utilized many companies, this one is top notch. You can’t go wrong with this company. I have nothing but respect for the way they run their business.”

Kim S.
Office Manager
Stuart J. Gordon, M.D.
*Princeton Transcription (PTI) is our parent company.

★★★★★

FAQS

Getting
Started

I’m ready. How do we get started?
If it is a straightforward project, we can typically provide a quote ASAP (within 1 business day). From there, we’ll need your audio or video to transcribe as well as complete billing information.

For larger projects and accounts, we usually start with a discovery call, followed by a short exploration phase where we work with you to define the project scope and services we can help you with. We’ll then proceed to share our cost estimate, prepare a contract and schedule kickoff calls with our teams. Once the paperwork is complete, we get to work!

How much do you charge?
Our pricing structures are designed to be industry competitive, transparent, and fair. 

For projects or one-time transcription, rates range from $1.99 to $2.99 per minute, depending on the number of speakers and level of quality assurance requested. Volume discounts may apply.

For certified legal transcription, rates begin at $30 per man hour. 

For ongoing or medical accounts, we offer clients a number of different dynamic billing options to fit your budget, including fixed project fees, hourly rates, and monthly retainers for both transcription and administrative services.

Please contact us for a quote. 

What sectors do you specialize in?

Roughly half of our client portfolio is Medical and Legal accounts. That said, we support all industries. We make especially great partners for organizations who are looking for a reliable and cost effective solution for their documentation needs.

Our most popular transcription specialities are as follows:

Medical

Acupuncture
Allergy / Immunology
Andrology
Anesthesiology
Audiology
Bariatrics
Cardiology
Cardiovascular Surgery
Chiropractic
Clinical Chemistry
Clinical Virology
Consult Notes
Dentistry
Dermatology
Discharges
Emergency Medicine
Endocrinology
ENT Neurology
Environmental Medicine
Epidermology
Family Medicine
Follow-Up Notes
Forensic Medicine
Gastoenterology
General Medicine
Genetics
Geriatrics
Hematology / Oncology
H&Ps
IME / Peer Reviews
Infectious Disease
Internal Medicine
Letters
Neonatology
Nephrology
Neurology
Neurosurgery
Nuclear medicine
OB / GYN
Occupational Medicine
Occupational Therapy
Opthalmology
Optometry
Orthopedics
Osteopathy
Otolaryngology
Pain Management
Pathology
Pediatrics
Podiatry
Preventative Medicine
Psychiatry
Psychology
Pulmonology
Plastic Surgery
Radiation Oncology
Reproductive Medicine
Rheumotology
SOAP Notes
Social Work
Speech Therapy
Sports Medicine
Surgery
Surgical Oncology
Urology
Vascular Medicine

Legal

Administrative Hearings
Arbitration Hearings
Bodycam Footage
Conferences
Correspondence
Court Hearings
Depositions
Interrogations
Judicial Hearings
Meeting Minutes
Memorandums
Public Hearings
Wiretaps

Business

Board Meetings
Brainstorming Sessions
Conference Calls
Correspondence
Earnings Calls
Financial Analyses
Focus Groups
Interviews
Market Research
Meeting Minutes
Press Releases
Seminars
Speeches
Telephone Calls
Training Sessions
Webinars

Academic

Academic / Nonprofit
Course Descriptions
Dissertations
Focus Groups
Grants
Interviews
Lectures
Oral History
Research
Seminars
Research

Media

Coaching Sessions
Correspondence
Interviews
Lectures
Manuscripts
Media Events
Movies
Music
News Conferences
Podcasts
Radio Programs
Speeches
Television Programs
Youtube
Video

 

How are accounts managed?

Our staffing strategy is to allocate the best possible resources for each client and project, with a particular focus on years’ of relevant experience and accuracy rates.  

After an initial needs assessment, accounts are staffed according to established capacity planning techniques. While we typically source staff in-house, it is not uncommon for New Orleans Transcription to recruit additional top performers if necessary to achieve a particular composite skill set.

A typical client team will include a Client Service Manager (CSM), 1-3 (or more) Transcriptionists, and a Quality Assurance Lead.

Who is New Orleans Transcription?

We are transcriptionists, account managers, project managers, quality assurance specialists, and subject matter experts partnering with governments and businesses to provide simple, useful, and scalable transcription solutions.

New Orleans Transcription is a local branch of Princeton Transcription, Inc.

Transcription Basics

How long will it take?

Files are typically returned within 24 hours of receipt (or sooner). For complex projects or ongoing accounts, a predetermined service level agreement (SLA) is provided.

How do you ensure quality?

New Orleans Transcription proudly boasts an average of 99.7% accuracy utilizing seasoned US based transcriptionists and advanced quality assurance measures.

Do you have court-trained transcriptionists?

Yes. We support a large number of legal clients and are well versed on appropriate protocols. 

Transcripts of legal proceedings or items to be used in court typically include a certification statement as well as an additional layer of full-document quality assurance.

Do you provide timestamps?

Yes, we offer timestamps, starting at $0.20 per audio minute.

Do you have translation services?
Yes; we can currently can accommodate requests for Spanish audio/video transcription or translation services. Contact us for more details.

Data Security

How do you keep information secure?
New Orleans Transcription has a robust information security program, comprised of policies, procedures, and technology. 

Work is completed through a secure VPN with end-to-end encryption (utilizing AES-256, bank-level technology) by 100% US-based transcriptionists. Data is not sent overseas, unlike many of our competitors.

All staff go through extensive confidentiality training, pre-hire background checks, and have signed NDAs on file. 

Lastly, we rigorously test our security protocols via regular internal audits, and an annual external 3rd-party audit. To date, we have never had a data breach, and intend to keep it that  way.

For more information about our security protocols and privacy policies, please contact us.

Will New Orleans Transcription sign a non-disclosure agreement?

New Orleans Transcription has a strict customer confidentiality policy. However, we understand that some customers require additional documentation via a non-disclosure agreement (NDA). We are happy to sign your NDA, or can supply one for you.

How do you protect my files?
We encrypt all data – both in transit and where it is stored on our protected AWS servers. Your files are securely stored and transmitted using TLS 1.2 encryption, bank-level security.
Where can I find more information on New Orleans Transcription’s security and privacy policy?
You can read more about our privacy policy, located here. For additional details on our security and privacy programs, please contact us.

Contact

Have a transcription project in mind?
Let’s get to work.

Form requests are responded to within 1 business day. For immediate assistance or if you are an existing client, please contact us at 504-264-9712. Thank you!

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